Terms and conditions

By joining the Brunel Buddies Scheme you are agreeing to comply with the following terms and conditions of use:

  • Buddies will not provide academic support for new students under any circumstances. If a new student requires help buddies must signpost them to the appropriate support service - Academic Skills – ASK, Personal Tutor, Course Tutor and Student Support.
  • All participants of the scheme are expected to adhere to Brunel University London policies at all times which includes the Code of Conduct for Behaviour. Buddies and new students will agree to treat each other equally, fairly and with respect. At no times should either party be discriminated against and if there is any identification of this then it could lead to withdrawal from the scheme.
  • Buddies and new students meetings must take place in a public space. Prior to buddy meetings a location should be mutually decided between the buddy and the new student.
  • The scheme runs for the first 8 weeks of term, or from the point of matching if this after week 0. An optional two weeks of support can be given by the buddy upon discussion with their new student. The Brunel Volunteers office should be notified of any agreed extensions.
  • If either the buddy or the new student wishes to withdraw from the scheme they must contact the Brunel Volunteers office and advise them of their decision stating the reason why they wish to withdraw.
  • Brunel Volunteers as project co-ordinators are responsible for supporting buddies in their role and ensuring records are kept up to date. If you are contacted three times by the project coordinator and we do not hear from you, you will be removed from the scheme under the assumption that you are no longer intending to participate.
  • The Brunel Buddy scheme is a Brunel University London mentoring scheme, buddies are therefore representatives of the University in this capacity. It is prohibited to enter into psychical or inappropriate emotional relationships with your matches during the duration of the scheme.

Privacy and Data protection

  • Information provided will be used to match buddies with new students and for scheme monitoring and evaluation purposes.
  • Any information shared between the Buddy and their new student must remain confidential, unless they feel a concern arises that becomes a risk to the student or others, in this case information will be passed on to the relevant University department.
  • Buddies keep records of the meetings with their new students. The new student has the right to access any information shared about them by contacting the project coordinator with their request.
  • For further information on what the University does with your personal data please visit: https://www.brunel.ac.uk/about/administration/information-access/data-protection.